Infrastructure & Messaging

USSD Solutions

Banking, SACCO, loan and government USSD applications.

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USSD menu — *123# banking, no data needed

Banking USSDLoan USSDGov ServicesJava & Node.jsTelco Gateway Integration

What we mean by “USSD Solutions”

Not every customer has a smartphone or a data bundle — USSD reaches them anyway. We build banking, SACCO, loan and government service menus that work on any phone, no internet required, putting your service within everyone's reach.

"USSD solutions" means building the menu-driven *123# style applications that work on any mobile phone without an internet connection — commonly used for banking, SACCO and loan services, and government service delivery.

We design the menu flow for clarity and speed (every screen costs the user time and airtime), integrate it with your core banking or business systems, and work with telcos to get your USSD code provisioned and live.

Once live, a USSD service lives or dies on completion rate — so we track exactly where users drop off session by session, and keep refining the menu until reaching a human, a balance or a loan takes as few taps as possible.

What's included

  • USSD menu design & development
  • Telco code provisioning
  • Integration with core/banking systems
  • Session & transaction monitoring
  • Multi-language menu support
  • Session analytics & drop-off diagnostics
Before we start

What we'll need from you

A little preparation up front keeps the ussd solutions timeline tight. Don't worry if you don't have everything ready — we'll help you fill the gaps during discovery.

  • 01Target telcos and markets for your USSD code
  • 02Access to core banking or business systems for integration
  • 03Business registration documents for code provisioning
  • 04Menu content and desired user flows
  • 05Compliance sign-off from your regulator, where applicable
FAQ

Questions about ussd solutions, answered.

Can't find what you're looking for? Talk to the team — we reply within one business day.

USSD (the *123# style menus) works on any mobile phone with no internet connection required — critical for reaching customers without smartphones or data bundles, which is why it's still the standard for banking, SACCO, loan and government services in many markets.

Ready to start your ussd solutions project?

Pay the deposit to lock in your start date, or talk to us first — either way, we come back with a scoped plan, not a sales pitch.

Request a Quote