Infrastructure & Messaging

USSD Solutions

Banking, SACCO, loan and government USSD applications.

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USSD menu — *123# banking, no data needed

What we mean by “USSD Solutions”

Not every customer has a smartphone or a data bundle — USSD reaches them anyway. We build banking, SACCO, loan and government service menus that work on any phone, no internet required, putting your service within everyone's reach.

"USSD solutions" means building the menu-driven *123# style applications that work on any mobile phone without an internet connection — commonly used for banking, SACCO and loan services, and government service delivery.

We design the menu flow for clarity and speed (every screen costs the user time and airtime), integrate it with your core banking or business systems, and work with telcos to get your USSD code provisioned and live.

What's included

  • USSD menu design & development
  • Telco code provisioning
  • Integration with core/banking systems
  • Session & transaction monitoring
How it works

Our process, step by step

Here's exactly how a ussd solutions engagement unfolds, from first conversation to launch and beyond.

Weeks 1–2

01. Menu & Use-Case Design

Every screen mapped for clarity and speed, since each step costs the user time and airtime.

Weeks 2–4

02. Telco Code Application

We handle the paperwork and application for your dedicated USSD short code.

Weeks 3–6

03. Development & Integration

Menu logic built and connected to your core banking or business systems.

Weeks 6–7

04. UAT on Real Devices

Testing on real phones and networks, not just simulators.

Weeks 7–9

05. Telco Certification & Go-Live

Certification with the telco and rollout to production.

Continuous

06. Session Monitoring

Ongoing monitoring of session completion rates and drop-off points.

Before we start

What we'll need from you

A little preparation up front keeps the ussd solutions timeline tight. Don't worry if you don't have everything ready — we'll help you fill the gaps during discovery.

  • 01Target telcos and markets for your USSD code
  • 02Access to core banking or business systems for integration
  • 03Business registration documents for code provisioning
  • 04Menu content and desired user flows
  • 05Compliance sign-off from your regulator, where applicable

Ready to start your ussd solutions project?

Pay the deposit to lock in your start date, or talk to us first — either way, we come back with a scoped plan, not a sales pitch.

Request a Quote